Cancellation Policy
We understand that plans can change, and we aim to make the cancellation process as smooth as possible. Below are the details of our cancellation policy:
-
Within 24 Hours of Placing the Order
- Free cancellation.
- No charges will be applied.
-
After 24 Hours - 72 Hours (When Work Has Started on the Order)
- 10% Cancellation Charges (for processing and resource allocation).
- 2% Payment Gateway Charges (non-refundable fees).
-
When the Product is Ready for Dispatch
- 25% of the Product Cost (to cover production costs).
- 2% Payment Gateway Charges (non-refundable fees).
-
After the Product is Dispatched
- Shipping Charges: Both from our location to your location and return shipping charges back to our location.
- 30% of the Product Cost (to cover production and handling costs).
- 2% Payment Gateway Charges (non-refundable fees).
We strive to ensure transparency and fairness in our policies. If you have any concerns or queries, feel free to contact our customer support team.