Return and Refund Policy

Return & Refund Policy – LivIn Styles

At LivIn Styles, we truly value your trust. That’s why we offer a clear and simple 7-day return policy — but only for products that are damaged or defective.

Please Note – Returns Are Only Accepted in Case of Damage

We do not accept returns for:

  • Size or fit issues

  • Whether the product suits your space or not

  • Change of mind after delivery

If you have any doubts regarding size, finish, color, or suitability, please contact us before placing your order. We’re happy to guide you to make the right choice.

Important Step for Returns

When the product arrives, please make a complete unboxing video.

  • Record the package before opening and while opening.

  • Show the product from all angles in the video.

  • This video is mandatory to approve any return in case of damage during transit.

This acts as proof for our team to process your return and take action with the courier if needed.

What Qualifies as a Return?

Returns will only be accepted if:

  • The item is damaged, defective, or incorrect upon delivery

  • You report the issue within 7 days of delivery

  • The item is unused and in its original packaging, with tags and labels intact

  • You have the invoice or proof of purchase

How to Start a Return

  1. Email us at 📩 marketing@livinstyles.com with:

    • Images of the damaged product

    • Complete opening video showing the damage clearly

  2. Our team will review and approve your return if it meets the conditions.

  3. We’ll provide a return shipping label and instructions for sending it back.

🚫 Unapproved or unauthorized returns will not be accepted.

Refunds

  • Refunds are processed only after inspection of the returned product.

  • A 5% deduction applies to cover payment gateway charges.

  • Approved refunds are issued to your original payment method within 10 business days.

  • If it’s been more than 15 business days and your refund hasn’t arrived, please reach out to us again.

Items That Cannot Be Returned

  • Customized products or special orders

  • Sale items or gift cards

  • Non-damaged or perfectly delivered items

Need Help Deciding Before You Buy?

We’re always available to assist with product details, sizing, or recommendations before you place an order.

📧 marketing@livinstyles.com